Siebel Admin

What is sfsutl, How Should SFSUTL.EXE be Used?

sfsutl.exe can be found in Siebsrvr\bin directory, in siebel versions 6 and older SFSUTL.EXE used to delte the orphan and old versions of attachments. in Siebel 7 and Siebel 8 a new utility called SFSCLEANUP has been introduced. sfsutl can be used to verify the integrity between database records and files in the Siebel File System, or to remove files from the Siebel File System that no longer have a corresponding database record. SFSUTL works in two modes: 1.

Resolving Siebel High Interactivity problems

Siebel applications are divided into two categories based on the graphical users interface (GUI), High Interactivity Applications and Standard interactivity application.

High interactivity application run only on Windows client desktops because these applications use a frame work called Siebel high interactivity frame work.

Why are missing any tasks ID data in Srvrmgr command List tasks output?

Prior to v8.0, when a task is started, the task info will occupy a 'task slot' in the shared memory of the Siebel server. This task will stay in the shared memory until the task is completed. Once a task is completed, it will stay in the shared memory until all of the 'task slots' are used up. Over time, older completed tasks will be purged from the shared memory to make room for storing new running tasks.

Server Tables Cleanup component failing - deadlock trying to delete records from s_srm_request

"In Siebel version 7.7, the SRProc component has a new parameter called Enable Various Housekeeping Tasks (Parameter alias = EnableHouseKeeping). This parameter is similar to the previous parameter in Siebel version 7.5.x and earlier called DeleteOldReqs. You should leave the default value of False for the EnableHouseKeeping parameter alias, otherwise both the SRProc and ServerTableCleanup components will try to clean up the same tables and cause potential deadlock type behaviors."

LDAP password policy parameters supported in Siebel

Not all the LDAP password policy attributes are supported. Below are for your reference.

* Reset password upon next login
* Password Expiration Warning
* Password Expiry Time
* Password Failure Count Interval
* Password Maximum Failure
* Minimum Number of Characters of Password
* Number of Numeric Characters in Password
* Number of Password History
* Password Illegal Values

Monitoring Siebel CRM application using RUEI Oracle Real User Experience Insight.

Oracle has introduced new monitoring tool for siebe administrators to monitor and resolve the issues well before the users calling about the problem.

RUEI has following features:

Geo-location Reporting

Enterprise Manager console data presentation

Executive dashboards

Extensive KPI and SLA monitoring

Full alerting capabilities

Replay of Full User Sessions

Integrated Diagnostics

User Flow performance analyses