Monitoring Siebel CRM application using RUEI Oracle Real User Experience Insight.

Oracle has introduced new monitoring tool for siebe administrators to monitor and resolve the issues well before the users calling about the problem.

RUEI has following features:

Geo-location Reporting

Enterprise Manager console data presentation

Executive dashboards

Extensive KPI and SLA monitoring

Full alerting capabilities

Replay of Full User Sessions

Integrated Diagnostics

User Flow performance analyses

Customized reporting

Trend analyses

Full data integration with Oracle business Intelligence