Siebel

The 'Prefetch Size' and 'Max Cursor Size' is used for DB2 database. But there are some cases where Max Cursor Size alone has been used for Oracle database. The possible workaround is to run a default PDQ. You may like to default to a *No Records* Query using a search specification on an indexed field but with a value that we know does not exist. This will speed up performance for the first click. The user will then be required to query based on their criteria.

Using Siebel Tools or with standards based Web development tools (Jdeveloper/Eclipse/NetBeans)

Developing with the new JavaScript API provides a powerful tool to extend the platform.

CSS : tools like dream weaver for customizing the branding.

More info in “Configuring Open UI” document of Bookshelf. Still not out yet.

1. Enriched look and feel
2. Not restricted to the capabilities of the Standard Interactivity framework
3. Device Driven Layout to fit any device in optimal way
4. Left Hand or Tab Navigation personalization option
5. Fully accessible without configuration
6. Native browser integration for: Browser history, Print/print preview, Call, email via hyperlink , Zoom, Find.

Open UI views will be rendered by the SWE engine at runtime, converting the views in Siebel Tools repository into HTML views for displaying through any browser.

Can be added in parallel to the regular upgrade so that it does not affect the existing environment

Task UI and Product Configurator work OOTB. Open UI for Mobile may need development.

Deployment Steps:

Need for a new standards based client, a single framework to meet the demand for a variety of use cases (like browsers and devices).

Minimum Browser Requirements of Open UI?

HTML4, JavaScript 1.5 and CSS 2.1 (prefers CSS3.0)

Supported Browsers:

Siebel process generates an .fdr file also known as Flight data recorder file when ever there is a crash or a dump. FDR file is created in binary format with process information. SARMQuery utility can be used to convert the .fdr file to a readable .csv file.

Command to convert the .fdr file to .csv file:

Sarmquery –input T201206271617_P006840.fdr -output fdr=mycsvfile.csv

Industry respected Gartner research has released it CRM Report for 2012, Oracle Siebel CRM continues to be the leader in the complex on-Premise CRM deployments for the foreseeable future. As it points out Oracle Siebel CRM have the broadest set of functionality compared to any other CRM available in the market.

During script debugging, for example, when developing a Virtual Business Component, it is useful to be able to print out the contents of a property set. This Technical Note lists eScript code that can be added to a business service to print out the contents of a property set.

It works in the following way: within the Siebel workflow, there is a step (Marketing Campaign Load Workflow>Get List Format System Data) that takes the body of the HTML and finds all the tags Trackable URL.The business service replaces that tag with a long URL that includes the target page concatenated with a bunch of internal IDs (see example below)