Self Improvement

handle the major stresses of managing

Being a manager can be stressful. You are responsible for the work of others, you need to achieve company objectives, and you do not always have the resources or control that you would like.

Levels of Interview Questioning

There are three levels of response to questions asked in an interview. The three levels are the attribute level, the general process level, and the behavioral level.

Communicating for Clarity and Direction as a Manager

Would you be surprised to learn that management studies indicate that 50% to 80% of a manager's time is dedicated to communicating in some way? Clearly, the ability to communicate effectively is an integral part of being a manager.

Two Rules for Using Exclamation Points

Exclamations are used to indicate great excitement or emphasis. In business writing, exclamation points should be used sparingly and only to add urgency, surprise, or disbelief to a statement. Business writers are expected to convey feeling or emphasis primarily through strong words and clear structures, not through punctuation. If you use exclamation points too often, the reader may become immune to their effect or may consider you unprofessional. There are two rules for using exclamation points in your writing:

Communication Style and Diplomacy and Tact

To communicate with tact and diplomacy, you need to be sensitive and respectful. However, this can be more challenging than it first seems. People are sensitive to different things.

What motivates difficult people

When a person acts disruptively in the workplace, coworkers are often quick to label that person as difficult. But in most cases, it's not people that are difficult, but rather their behavior.

Creating Your Own Leadership Development Plan

In the first stage of creating a leadership development plan, you assess yourself and your environment, establish your vision, and plan to overcome obstacles. In the second stage, you determine how to achieve your vision.

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