Self Improvement

Would you be surprised to learn that management studies indicate that 50% to 80% of a manager's time is dedicated to communicating in some way? Clearly, the ability to communicate effectively is an integral part of being a manager.

Assertive behavior style

Behaving assertively isn't about overriding or offending others. It's about communicating clearly and effectively. You communicate assertively with others when you

If you want to influence your colleagues to do something, you need to do something for them or give them something they value. In short, exchange is the foundation of influence.

What is the importance of communication in the workplace? People in organizations spend over 70% of their time interacting with others, either directly – in private or in meetings – or by phone and e-mail.

Arnold Schwarzenegger was not famous yet in 1976 when he and I had lunch together at the Doubletree Inn in Tucson, Arizona. Not one person in the restaurant recognized him.

It's often easy to identify the downside in change. But the problem with this type of attitude is that it doesn't help you face the future.

Exclamations are used to indicate great excitement or emphasis. In business writing, exclamation points should be used sparingly and only to add urgency, surprise, or disbelief to a statement. Business writers are expected to convey feeling or emphasis primarily through strong words and clear structures, not through punctuation. If you use exclamation points too often, the reader may become immune to their effect or may consider you unprofessional. There are two rules for using exclamation points in your writing:

When you need results from someone, but don't have authority over them, you have to be persuasive. If your goal is clear, you'll be able to get straight to the point. However, you also need to consider the other person's perspective.


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