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You're wired to listen selectively for the information you expect or want. As a result, your emotions affect how and what you hear.
Being able to deliver successful presentations is a valuable management skill. Getting your message across effectively is crucial and can have an impact on both your credibility and your work.
To write effective and appropriate business messages, you need to identify the purpose of your writing. Taking a few minutes to define your purpose can dramatically improve your writing.
Common trade objects in business relate to people's ability to do their jobs. Several common types of trade objects include:
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To communicate with tact and diplomacy, you need to be sensitive and respectful. However, this can be more challenging than it first seems. People are sensitive to different things.
It's a myth that managers have more freedom to achieve results as they wish. In fact, organizational interdependencies limit the freedom managers have to make decisions and take action independently.
Good listeners are made, not born. Your skills will improve with practice and, with effort, you can become an exceptional listener.
One of your first tasks when building a team is to establish team goals. Typically, you can do this in one of two ways.